Hey! I'm Clay.
-Design must be beautiful.
-Design is about people.
-Design starts with a problem; solutions start with being a good listener.
-Understanding and empathy drive good design.
-Innovative design starts at ardent problem identification.
-The best products appreciate with time, wearing in, not wearing out.
If a picture is worth a thousand words, then a dance is worth a thousand pictures. In the same way, understanding a problem starts with being there and feeling it; that is empathy. That is where good design starts.